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KB020820171502 - When sending campaigns down to the player, it shows 'Complete' but doesn't actual play.

This is due to incompatibility issue with the designs previously created on the older Creator software V1.5. 

To resolve this;

1. Firstly upgrade the Creator and DS Manager to the latest version.

2. Once updated, re-upload the designs back to the server with a new name.

3. Send the campaign again down to the player.



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  1. Tony Tarnowski

  2. Posted
  3. Updated

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